Shipment

24-hour live arrival guarantee!

PLEASE LET US KNOW YOUR DESIRED DELIVERY DAY IN THE SHOPPING CART.
IF YOU DO NOT ENTER A DELIVERY DATE, WE WILL SHIP AS SOON AS POSSIBLE.

Please remember to inform us of any holiday regulations that may apply to us and your delivery region.

Important note! Only orders received before 11:00 am can be shipped the same day.

When ordering animals, the longest delivery date is 14 days in advance.

If you have different product types in your shopping cart, you will be offered combined shipping.

If you have already placed an order and would like to reorder something that should be shipped together, please select "Pickup" in the checkout.

We will still try to send the goods in one package if possible and will refund any overpayments.

National Shipping - Tuesday to Saturday

Live animal shipping via GO! (Delivery Tuesday to Friday) Germany

up to 200.00€

19.95€

Live animal shipping via GO! (Delivery Tuesday to Friday) Germany

from 200.00€

for free

Live animal shipping via GO! Delivery on Saturday (order by Friday 9:00 am!) Germany

31.95€

Technology and Accessories - Shipping within Germany

 up to 150.00€ 5.95€

Technology and Accessories - Shipping within Germany

from 150.00€

for free

Frozen and live food - Express shipping within Germany 14.95€

When shipping aquariums and products by weight, shipping costs are calculated at checkout.

International Live Animal Shipping EU Delivery Tuesday till Thursday via UPS Express INCLUDING 24 HOURS SHIPPING TIME DOA WARRANTY ON CORAL

NO DOA WARRANTY ON FISHES, CLAMS AND ANEMONES!

Belgium, Denmark, France, (Luxembourg- GO! Express Tue-Fri), (Netherlands- GO! Express Tue-Fri), Poland, Czech Republic, Hungary, (Austria- GO! Express Tue-Fri)

39.95€

Bulgaria, Estonia, Finland, Greece, Ireland, Italy, (Croatia 48H!), Latvia, Lithuania, Malta, Romania, Sweden, Slovakia, Slovenia, Spain, Cyprus, Portugal

49.95€

International live animal shipping EU with UPS Express Saver from 500,00 €

for free

EU shipping technology and accessories 19.95€
For international shipping of aquariums and products by weight, shipping costs are calculated at checkout.

INTERNATIONAL SHIPPING

⚠️WHEN YOU MAKE AN ORDER YOU AGREE TO ALL THE CONDITIONS BELOW.

UPS EXPRESS SAVER

INTERNATIONAL SHIPPING EU

⚠️WHEN ORDERING ANIMALS, THE LONGEST DELIVERY DATE IS 14 DAYS IN ADVANCE.

⚠️AQUA DRAGON CAN NOT BE HELD RESPONSIBLE FOR ANY DELAYS IN THE DELIVERY, NOR CAN AQUA DRAGON BE HELD ACCOUNTABLE FOR ANY DAMAGE COUSED BY LATE DELIVERY OR WRONGFUL HANDLING OF THE PARCEL BY THE COURIER.

⚠️IT IS A RESPONSIBILITY OF THE RECEIVER TO ENSURE UPS CAN DELIVER THE PARCEL.
ANY DAMAGE OR CLAIM THAT OCCURS WHEN UPS CANNOT DELIVER THE PARCEL WILL BE DENIED.

⚠️IF THE RECEIVER REFUSES TO ACCEPT THE PARCEL, ANY RIGHT TO MAKE A CLAIM WHIT AQUA DRAGON IS DENIED.

⚠️SHIPPING WITH UPS IS BOOKED AS A SERVICE BY AQUA DRAGON ON BEHALF OF THE COSTUMER.

⚠️SHIPPING COSTS DO NOT INCLUDE INSURANCE. ANY INSURANCE IS TO BE ARRANGED BY THE RECIPIENT.

⚠️IF YOU LIVE IN A REMOTE AREA THE DELIVERY TIME CAN BE UP TO 48 HOURS OR MORE! IN THIS CASE THE SHIPPING IS AT YOUR OWN RISK . YOU CAN ASK YOUR LOCAL UPS OFFICE FOR MORE INFORMATION ABOUT DELIVERY TIME. AQUA DRAGON OR UPS CAN NOT BE HELD RESPONSIBLE FOR ANY DAMAGES OR LOSSES CAUSED BY DELIVERY DELAYS.

⚠️IT IS THE RECIPIENT'S RESPONSIBILITY TO INFORM AQUA DRAGON ABOUT ANY LOCAL HOLIDAYS, CLOSING DAYS OR ANY OTHER CIRCUMSTANCES THAT MIGHT INFLUENCE ON THE DELIVERY OF THE ORDER.

Please note that all prices refer to a first delivery attempt. If you are unable to accept the delivery on the first delivery attempt, you will have to pay a surcharge of €99.95 for the further delivery attempts.

Please also note that after the second delivery attempt, a complaint or revocation are excluded. This also applies to a refusal of acceptance.

⚠️CLAIMS

ALL CLAIMS FOR DOA OR MISSING CORALS/ANIMALS MUST BE SUBMITTED TO info@aquadragon.de or WhatsApp +4915229492787 ON THE SAME DAY THE ORDER IS RECEIVED.

⚠️EVERY CLAIM OF DOA MUST BE SUPPORTED BY PICTURES OF:
⚠️EACH CORAL/ANIMAL IN THE UNOPENED SHIPPING BAG WITH WATER

⚠️EACH DEAD CORAL/ANIMAL OUTSIDE THE BAG, LAID ON A LID OF THE BOX YOU RECEIVED IT IN.

⚠️ONCE THE CORAL/ANIMAL IS PLACED IN YOUR TANK, THE RESPONSIBILITY IS TRANSFERRED AND AQUA DRAGON CAN NOT BE HELD RESPONSIBLE FOR ANY LOSSES THAT MIGHT BE THE RESULT OF THE ACCLIMATIZATION PROCESS, WATER PARAMETERS, POSITIONING, FLOW OR LIGHTING CONDITIONS ETC.

⚠️SHIPPING COSTS ARE NOT REIMBURSED.

FOR MORE INFORMATION PLEASE READ THE CLAIM SECTION OR CONTACT US.

ℹ️ FOR RED SEA, NYOS, AQUA MEDIC, AQUA PERFEKT, MAXSPECT AND DD AQUARIUMS PLEASE CONTACT US FOR SHIPPING INFORMATION.

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